Privacy Policy

Urban Truant respects and safeguards your privacy

We are committed to upholding your privacy as a valued customer or user of this website.

Any personal data you give to us, either as a customer or enquirer, is treated securely and in accordance with Urban Truant’s privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy.

Urban Truant does not use cookies.

What personal data do we collect?

We record your Internet Protocol (IP) address in order to monitor visitor traffic to our website.

When you send an enquiry via email, you will be asked for your name and email address. We need these details in order to send a reply.

When you book with Urban Truant, you will be asked to complete a booking form which will ask for a variety of information, including address and contact numbers. If your booking is for a practical sailing charter you may additionally be asked for your date of birth, medical history and a shore contact in case of emergency. This information is important to help Urban Truant ensure your safety.

Upon receipt of the booking form, please contact Urban Truant immediately on 02380 458 578 or contact us if there is a particular piece of information you do not wish to supply. Please note this may affect provision of your charter, but we always endeavour to respect your privacy.

How do we use your personal data?

Where appropriate, we use your personal data:
 
  • to provide goods and services to you or your organisation; for basic profiling purposes;
  • to let you know about other goods and services in which you may be interested;
  • to inform you about changes and improvements to this website.

If you enquire or book, you will receive e-mail communications alerting you to news and offers. You may choose not to receive these.

Transfer of data

By the nature of the Internet, the personal data you supply through this website may be sent electronically to servers anywhere in the world. It may be used, stored and processed anywhere in the world, including countries outside the European Economic Area. Bear in mind that many countries outside the EEA do not adequately protect your rights as a data subject.

To whom might we disclose your personal data?

Your personal data might be passed to a third party if they need it in order to fulfil your charter. Except as set out above, we shall not disclose your personal information unless obliged to, or allowed to do so by law, or where we need to in order to run our business (e.g. where other people process data for us). In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.

Direct marketing

You may at any time request us to stop using your personal data for direct marketing purposes. To do so, contact us.

Links

This site contains links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies. The policy described here, applies only to personal data collected by Urban Truant.

Security

Unfortunately, no data transmission over the Internet is guaranteed 100% secure, but we do take appropriate steps to protect the security of your personal data.

Inaccuracies and corrections

We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies, please contact us .

Changes to this policy

The Urban Truant privacy policy may change at any time, so you may wish to check it each time you visit our website.

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